Refund policy

We accept returns and issue refunds for eligible items within 30 days of the date your order is delivered. To qualify, returned items must meet our return eligibility requirements outlined below.

Refunds will only be issued for unopened items or items that have been opened but remain unused, provided they are returned in their original condition, with all original packaging where applicable, and accompanied by valid proof of purchase or order confirmation.

To start a return, you can contact us at support@golfernow.com or use +1 (833) 502-1618. Please note that returns will need to be sent to the following address: 6455 East Tropical Parkway STE 140, North Las Vegas, NV 89011.

Upon approval of your return request, we will provide instructions outlining the return process. Do not send any items back until your return has been authorized. Returns received without prior authorization may be rejected and returned to the sender at their expense.

You can always contact us for any return question at support@golfernow.com.

Damaged, Defective, or Incorrect Items

We recommend inspecting your order immediately upon receipt. If your order arrives damaged, defective, or contains an incorrect item, please notify us without delay so we can investigate the matter and provide a suitable resolution.

Exceptions / non-returnable items

Certain types of items cannot be returned, like custom products (such as special orders or personalized items), sale items or gift cards.
We also do not accept returns for hazardous materials. Please get in touch if you have questions or concerns about your specific item.

Exchanges

We do not provide direct product exchanges. Customers wishing to receive a different item must return the eligible product in accordance with this policy. Once the return has been approved, a separate order may be placed for the desired item.

Refunds

Once we receive your returned item, it will be inspected to ensure it meets our return eligibility requirements. We will notify you by email once your return has been reviewed and inform you whether your refund has been approved.

If approved, your refund will be issued to your original payment method within 10 business days. Please note that the time it takes for the refund to appear in your account may vary depending on your bank, credit card provider, or payment service.

If you have not received your refund within 15 business days after receiving confirmation that it has been approved, please contact our customer support team at support@golfernow.com so we can assist you further.